|
Multimodal Level of Service Analysis for Urban Streets : NCHRP report 616 |
|
2008 |
רמת שירות, service level |
Transportation research board of the national academics 2008 |
http://onlinepubs.trb.org/onlinepubs/nchrp/nchrp_rpt_616.pdf |
|
רגולציה של שירותי התחבורה הציבורית באוטובוסים בישראל (טיוטה לדיון, פברואר 2014) |
ד"ר יורם עידה, ד"ר גל טלית |
2014 |
Policy and planning in transport, מדיניות ותכנון תחבורה, רמת שירות, service level |
המכון לצדק חברתי ודמוקרטיה ע"ש יעקב חזן במכון ון ליר |
http://hazan.kibbutz.org.il/hafrata%20-2/yaorm_vegl_-_rgoltzia_thbora_tziborit_-... |
|
'PUBLIC SERVICE CONTRACT Between 'An tÚdarás Náisiúnta Iompair - National Transport Authority' and 'Bus Átha Cliath-Dublin Bus |
|
2009 |
Public transportation, תחבורה ציבורית, רמת שירות, service level |
The National transport authority - Irland |
http://www.nationaltransport.ie/downloads/contract_dublinbus.pdf |
|
A Handbook for Measuring Customer Satisfaction and Service Quality |
Transit Cooperative Research Program |
1999 |
Public transportation, service level, רמת שירות, תחבורה ציבורית |
National Research Council |
http://onlinepubs.trb.org/onlinepubs/tcrp/tcrp_rpt_47-a.pdf |
|
A Stated Preference Experiment for Measuring Service Quality in Public Transport |
Laura Eboli & Gabriella Mazzula |
2008 |
רמת שירות, service level |
Department of Land Use Planning, University of Calabria, Rende, CS, Italy |
http://www.tandfonline.com/doi/pdf/10.1080/03081060802364471 |
|
BENCHMARKING DISAGGREGATE CUSTOMER SATISFACTION SCORES BETWEEN BUS OPERATORS IN DIFFERENT CITIES AND COUNTRIES |
Trompet, M., R. Parasram, and R.J. Anderson |
2013 |
רמת שירות, service level |
|
https://workspace.imperial.ac.uk/rtsc/Public/Trompet_Parasram_Anderson_Benchmark... |
|
Build for Comfort, Not Just Speed - Valuing Service Quality Impacts In Transport Planning |
Todd Litman |
2008 |
Public transportation, Policy and planning in transport, תחבורה ציבורית, מדיניות ותכנון תחבורה, רמת שירות, service level |
Victoria Transport Policy Institute |
http://www.vtpi.org/quality.pdf |
|
Determining the Viability of a Demand Responsive Transport System |
R.G.Thompson, K.Sakulchariyalert, and others |
2010 |
רמת שירות, service level |
|
http://imod-au.info/wp-content/uploads/2013/06/thompson11determining.pdf |
|
Enhancing the quality of public transport services |
|
2009 |
רמת שירות, service level |
CIVITAS EU |
http://www.civitas-initiative.eu/docs1/CIVITAS_II_Policy_Advice_Notes_11_Public_... |
|
European Standard - EN 13816/2002 |
|
2002 |
Public transportation, Policy and planning in transport, חוקים ותקנות, מדיניות ותכנון תחבורה, רמת שירות, service level |
European Union |
http://www.transportbenchmarks.eu/groups/documents/MEETING2-EN13816.pdf |
|
Evaluating Transportation Equity: Guidance For Incorporating Distributional Impacts in Transportation Planning |
Todd Litman |
2013 |
רמת שירות, service level |
Victoria Transport Policy Institute |
http://www.vtpi.org/equity.pdf |
|
Fact Finding Study on the legal and contractual basis of passenger rights in urban public transport |
Francesco Sciaudone ,Simona Frazzani |
2012 |
Public transportation, תחבורה ציבורית, רמת שירות, service level |
Directorate-General for Transport Brussels, Belgium |
http://ec.europa.eu/transport/themes/urban/studies/doc/2012-11-fact-finding-stud... |
|
Integrated Transport perception and reality |
|
2010 |
רמת שירות, service level |
Association of Train Operating Companies (ATOC) |
http://www.passengerfocus.org.uk/research/publications/integrated-transport-perc... |
|
Integrated transport perceptions and reality |
|
2010 |
service level, רמת שירות |
Passenger Focus |
 integrated_transport_perreality__feb2010.pdf |
|
Integrating a demand-responsive public transportation service |
Alexandre Blaquire |
2013 |
service level, רמת שירות |
CIVITAS |
http://www.civitas-initiative.org/index.php?id=79&sel_menu=16&measure_id=214&bac... |
|
London buses quality of service indicators - second quarter 2013/14 |
|
2013 |
רמת שירות, service level |
Transport for London |
http://www.tfl.gov.uk/tfl/businessandpartners/buses/boroughreports/borough-n-net... |
|
Metropolitan Route Bus Services: Public or Private Provision? |
Prof. John Stanley |
2011 |
Public transportation, תחבורה ציבורית, רמת שירות, service level |
BusVic |
http://www.busvic.asn.au/images/uploads/public/Public_or_Private_June_2011.pdf |
|
Multi-Modal Level-of-Service Indicators |
|
2012 |
Policy and planning in transport, מדיניות ותכנון תחבורה, רמת שירות, service level |
Victoria Transport Policy Institute |
|
|
Multimodal Level of Service Analysis for Urban Streets |
|
2008 |
רמת שירות, service level |
Transport Research Board |
http://onlinepubs.trb.org/onlinepubs/nchrp/nchrp_rpt_616.pdf |
|
Operations and Management Evaluation of the pilot programme of Station Travel Plans |
Marcus Jones |
2012 |
service level, רמת שירות |
Transport Research Laboratory (TRL) |
http://www.rssb.co.uk/SiteCollectionDocuments/pdf/reports/Research/T918_rpt_fina... |
|
Optimal contracting and incentives for public transport in Sydney: what has been learned from the Sydney Metro experience? |
R.Daniels, C.Gordon, C.Mulley, N.Stevens |
2011 |
רמת שירות, service level |
|
http://www.atrf11.unisa.edu.au/Assets/Papers/ATRF11_0117_final.pdf |
|
Passenger focus - Polls |
|
2014 |
רמת שירות, service level |
Passenger focus, Britain |
http://www.passengerfocus.org.uk/poll/ |
|
PassengerFocus |
|
2014 |
Public transportation, תחבורה ציבורית, רמת שירות, service level |
|
http://www.passengerfocus.org.uk/ |
|
Public Transport Passenger Rights and Quality of Service in the EU: Regulation and Standard |
Giacomo pesaro |
2014 |
רמת שירות, service level |
transport today and tomorrow |
public_transport_passenger_rights_and_quality_of_service_in_the_eu_-_regulation_and_standard.pdf |
|
QoS and Customer Satisfection - Preliminary literature review |
Bryan Epstein |
2014 |
רמת שירות, service level |
transport today and tomorrow |
|
|
Quality Factors in Public Transport |
Kerkko Vanhanen, Jari Kurri |
2005 |
Public transportation, service level, רמת שירות, תחבורה ציבורית |
WSP Finland Ltd \ Helsinki University of Technology |
quality_factors_in_public_transport_helsinki.pdf |
|
Quality/Level of Service handbook |
|
2009 |
Public transportation, תחבורה ציבורית, רמת שירות, service level |
Florida Department of Transportation |
http://www.fltod.com/research/fdot/quality_level_of_service_handbook.pdf |
|
Regulation (EC) No 1370/2007 - public passenger transport services by rail and by road |
|
2007 |
Public transportation, Policy and planning in transport, חוקים ותקנות, תחבורה ציבורית, מדיניות ותכנון תחבורה, רמת שירות, service level |
European Union |
http://eur-lex.europa.eu/legal-content/EN/ALL/?uri=CELEX%3A32007R1370 |
|
Regulation (EU) No 181/2011 - the rights of passengers in bus and coach transport |
|
2011 |
Public transportation, Policy and planning in transport, חוקים ותקנות, תחבורה ציבורית, מדיניות ותכנון תחבורה, רמת שירות, service level |
European Union |
http://eur-lex.europa.eu/legal-content/EN/TXT/?qid=1400398804967&uri=CELEX%3A320... |
|
Regulation (EU) No 181/2011 of the European Parliament and of the Council of 16 February 2011 concerning the rights of passengers in bus and coach transport. |
|
2011 |
Policy and planning in transport, חוקים ותקנות, מדיניות ותכנון תחבורה, רמת שירות, service level |
Europa - summaries of EU legislation |
http://europa.eu/legislation_summaries/transport/mobility_and_passenger_rights/t... |
