פרסומים

שםמיון בסדר עולה כותב הפרסום שנה נושא הגוף המפרסם הורד פרסום
Transit Capacity and Quality of Service - Manual Transit Cooperative Research Program 2003 Public transportation, תחבורה ציבורית, רמת שירות, service level Transport Research Board http://onlinepubs.trb.org/onlinepubs/tcrp/tcrp100/part%203.pdf
The access journey to the railway station and its role in passengers’ satisfaction with rail travel Moshe Givoni and Piet Retveld 2007 Public transportation, Commuting and getting to work, תחבורה ציבורית, יוממות והגעה לעבודה, רמת שירות, service level http://dare.ubvu.vu.nl/bitstream/handle/1871/23691/theaccessjourneytotherailway....
Research Programme Operations and Management Evaluation of the pilot programme of Station Travel Plans 2012 רמת שירות, service level RAIL SAFETY AND STANDARDS BOARD, Marcus Jones, Transport Research Laboratory http://www.rssb.co.uk/sitecollectiondocuments/pdf/reports/research/T918_rpt_fina...
Regulation (EU) No 181/2011 of the European Parliament and of the Council of 16 February 2011 concerning the rights of passengers in bus and coach transport. 2011 Policy and planning in transport, חוקים ותקנות, מדיניות ותכנון תחבורה, רמת שירות, service level Europa - summaries of EU legislation http://europa.eu/legislation_summaries/transport/mobility_and_passenger_rights/t...
Regulation (EU) No 181/2011 - the rights of passengers in bus and coach transport 2011 Public transportation, Policy and planning in transport, חוקים ותקנות, תחבורה ציבורית, מדיניות ותכנון תחבורה, רמת שירות, service level European Union http://eur-lex.europa.eu/legal-content/EN/TXT/?qid=1400398804967&uri=CELEX%3A320...
Regulation (EC) No 1370/2007 - public passenger transport services by rail and by road 2007 Public transportation, Policy and planning in transport, חוקים ותקנות, תחבורה ציבורית, מדיניות ותכנון תחבורה, רמת שירות, service level European Union http://eur-lex.europa.eu/legal-content/EN/ALL/?uri=CELEX%3A32007R1370
Quality/Level of Service handbook 2009 Public transportation, תחבורה ציבורית, רמת שירות, service level Florida Department of Transportation http://www.fltod.com/research/fdot/quality_level_of_service_handbook.pdf
Quality Factors in Public Transport Kerkko Vanhanen, Jari Kurri 2005 Public transportation, service level, רמת שירות, תחבורה ציבורית WSP Finland Ltd \ Helsinki University of Technology PDF icon quality_factors_in_public_transport_helsinki.pdf
QoS and Customer Satisfection - Preliminary literature review Bryan Epstein 2014 רמת שירות, service level transport today and tomorrow
Public Transport Passenger Rights and Quality of Service in the EU: Regulation and Standard Giacomo pesaro 2014 רמת שירות, service level transport today and tomorrow PDF icon public_transport_passenger_rights_and_quality_of_service_in_the_eu_-_regulation_and_standard.pdf
PassengerFocus 2014 Public transportation, תחבורה ציבורית, רמת שירות, service level http://www.passengerfocus.org.uk/
Passenger focus - Polls 2014 רמת שירות, service level Passenger focus, Britain http://www.passengerfocus.org.uk/poll/
Optimal contracting and incentives for public transport in Sydney: what has been learned from the Sydney Metro experience? R.Daniels, C.Gordon, C.Mulley, N.Stevens 2011 רמת שירות, service level http://www.atrf11.unisa.edu.au/Assets/Papers/ATRF11_0117_final.pdf
Operations and Management Evaluation of the pilot programme of Station Travel Plans Marcus Jones 2012 service level, רמת שירות Transport Research Laboratory (TRL) http://www.rssb.co.uk/SiteCollectionDocuments/pdf/reports/Research/T918_rpt_fina...
Multimodal Level of Service Analysis for Urban Streets 2008 רמת שירות, service level Transport Research Board http://onlinepubs.trb.org/onlinepubs/nchrp/nchrp_rpt_616.pdf
Multi-Modal Level-of-Service Indicators 2012 Policy and planning in transport, מדיניות ותכנון תחבורה, רמת שירות, service level Victoria Transport Policy Institute
Metropolitan Route Bus Services: Public or Private Provision? Prof. John Stanley 2011 Public transportation, תחבורה ציבורית, רמת שירות, service level BusVic http://www.busvic.asn.au/images/uploads/public/Public_or_Private_June_2011.pdf
London buses quality of service indicators - second quarter 2013/14 2013 רמת שירות, service level Transport for London http://www.tfl.gov.uk/tfl/businessandpartners/buses/boroughreports/borough-n-net...
Integrating a demand-responsive public transportation service Alexandre Blaquire 2013 service level, רמת שירות CIVITAS http://www.civitas-initiative.org/index.php?id=79&sel_menu=16&measure_id=214&bac...
Integrated transport perceptions and reality 2010 service level, רמת שירות Passenger Focus PDF icon integrated_transport_perreality__feb2010.pdf
Integrated Transport perception and reality 2010 רמת שירות, service level Association of Train Operating Companies (ATOC) http://www.passengerfocus.org.uk/research/publications/integrated-transport-perc...
Fact Finding Study on the legal and contractual basis of passenger rights in urban public transport Francesco Sciaudone ,Simona Frazzani 2012 Public transportation, תחבורה ציבורית, רמת שירות, service level Directorate-General for Transport Brussels, Belgium http://ec.europa.eu/transport/themes/urban/studies/doc/2012-11-fact-finding-stud...
Evaluating Transportation Equity: Guidance For Incorporating Distributional Impacts in Transportation Planning Todd Litman 2013 רמת שירות, service level Victoria Transport Policy Institute http://www.vtpi.org/equity.pdf
European Standard - EN 13816/2002 2002 Public transportation, Policy and planning in transport, חוקים ותקנות, מדיניות ותכנון תחבורה, רמת שירות, service level European Union http://www.transportbenchmarks.eu/groups/documents/MEETING2-EN13816.pdf
Enhancing the quality of public transport services 2009 רמת שירות, service level CIVITAS EU http://www.civitas-initiative.eu/docs1/CIVITAS_II_Policy_Advice_Notes_11_Public_...
Determining the Viability of a Demand Responsive Transport System R.G.Thompson, K.Sakulchariyalert, and others 2010 רמת שירות, service level http://imod-au.info/wp-content/uploads/2013/06/thompson11determining.pdf
Build for Comfort, Not Just Speed - Valuing Service Quality Impacts In Transport Planning Todd Litman 2008 Public transportation, Policy and planning in transport, תחבורה ציבורית, מדיניות ותכנון תחבורה, רמת שירות, service level Victoria Transport Policy Institute http://www.vtpi.org/quality.pdf
BENCHMARKING DISAGGREGATE CUSTOMER SATISFACTION SCORES BETWEEN BUS OPERATORS IN DIFFERENT CITIES AND COUNTRIES Trompet, M., R. Parasram, and R.J. Anderson 2013 רמת שירות, service level https://workspace.imperial.ac.uk/rtsc/Public/Trompet_Parasram_Anderson_Benchmark...
A Stated Preference Experiment for Measuring Service Quality in Public Transport Laura Eboli & Gabriella Mazzula 2008 רמת שירות, service level Department of Land Use Planning, University of Calabria, Rende, CS, Italy http://www.tandfonline.com/doi/pdf/10.1080/03081060802364471
A Handbook for Measuring Customer Satisfaction and Service Quality Transit Cooperative Research Program 1999 Public transportation, service level, רמת שירות, תחבורה ציבורית National Research Council http://onlinepubs.trb.org/onlinepubs/tcrp/tcrp_rpt_47-a.pdf

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